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FAQ’s

FAQ's

You can find a list of acceptable REAL ID documents online

If you change the DMV office you want to visit, you won’t have the DMV Express Experience. You can check our website at dmv.ca.gov for more instructions.

Yes, you must bring the original documents you uploaded when you visit the DMV to complete the REAL ID application.

It varies how long it takes to verify uploaded documents. Most are verified the same day, but it may take longer for documents submitted in the evenings, weekends, or holidays.

You don’t have to wait for verification if you don’t want to. However, going through the DMV Express Experience will ensure you have the right documents when you visit a DMV office, making your visit faster.

  • You are eligible for online renewal if:

 

You have internet access.

You possess a valid credit card, debit card, or checking account.

You are aware of the last 5 digits of your vehicle’s VIN (Vehicle Identification Number) or your vessel’s HIN (Hull Identification Number).

You have insurance for your vehicle, or you’re registering a vehicle that doesn’t require insurance, such as a trailer.

DMV has electronic smog certification information for your vehicle on record.

However, you cannot renew your registration online if you:

 Lack a credit card, debit card, or checking account.

Don’t know your vehicle’s VIN or HIN.

Please note that although you can pay vehicle registration fees online, the registration process isn’t complete if your vehicle needs a smog certificate or proof of insurance.

Prior to renewing your registration online, it’s crucial to ensure that all parking tickets have been paid or resolved. If these parking citations are still indicated on the renewal notice received from the DMV, you’ll need to complete your renewal either by mail or in person at a DMV office. If you wish to dispute your parking ticket, you must address the matter with the court. Once the court has resolved your parking citation, you can submit the clearance paperwork along with your renewal notice through mail or at a DMV location.

You must inform the DMV about your address change within 10 days of moving.

You can easily update your

address online to inform the DMV about your new residence or mailing address

for your vehicle, vessel, driver’s license, or identification card records.

Cancellation Policy

We understand that unforeseen circumstances may arise, necessitating the need to cancel or reschedule your driving school appointment. To ensure fairness and effective scheduling, we have established the following cancellation policy:

1. Cancellation or rescheduling requests made at least 24 hours prior to the scheduled appointment will not incur any fees or penalties.

2. Cancellation or rescheduling requests made less than 24 hours before the scheduled appointment will result in a cancellation fee of $75.00.

4. Cancellation or rescheduling requests should be made by contacting our driving school directly via phone or email, using the provided contact information.

5. We understand that emergencies can happen, and exceptions to this policy may be considered on a case-by-case basis, subject to the discretion of the driving school.

Please note that adherence to this cancellation policy ensures the availability of our instructors and enables us to accommodate other students effectively. We appreciate your understanding and cooperation in this matter.

If you have any further questions or require clarification, please don’t hesitate to contact our driving school.